Collections

• Manage and prioritize a portfolio of high-balance, complex delinquent commercial accounts based on risk, balance, and aging.
• Evaluate business cash flow and financial health to structure viable repayment plans, settlements, and workout arrangements within authority limits.
• Act as the primary escalation point for sensitive, high-value, or severe risk collections cases.
• Conduct due diligence, financial research, and risk evaluations to minimize losses and prevent pre-charge-offs.
• Track, analyze, and report portfolio performance metrics and delinquency trends directly to management.
• Ensure strict adherence to FDCPA standards, state/federal regulations, and internal compliance protocols.
• Partner cross-functionally with Legal, Finance, Customer Service, and Sales teams to resolve root causes of recurring payment defaults.
• Mentor junior collections team members on negotiation best practices, compliance, and dispute resolution.

Collections jobs in Latin America

Senior Collections Specialist – Fintech, Commercial Finance