Consultant

• Serve as a CCM subject matter expert for modernization and transformation initiatives
• Assess current communication environments and define future-state architectures and roadmaps
• Advise customers on migrating from legacy CCM platforms to cloud-based solutions
• Design scalable solutions for batch, interactive, on-demand, and omnichannel communications
• Define integrations across CRM, ERP, ECM, BPM, data, and digital experience platforms
• Ensure solutions meet security, compliance, governance, and scalability requirements
• Lead CCM migration programs, including template modernization, workflow migration, data mapping, integration redesign, testing, and validation
• Assess migration readiness and identify opportunities to leverage SaaS and managed services
• Lead technical design and implementation activities, including document generation, communication orchestration, API integrations, workflow automation, and output management
• Support deployments, production readiness reviews, and operational optimization
• Mentor project teams and junior consultants

Consultant jobs in Czechia

Senior Consultant, CCM