Content Writer

• Represent Mondelēz in-store with professionalism and commitment to excellence
• Deliver outstanding customer service to store teams and shoppers
• Execute daily store visits following Mondelēz’ DSD Merchandising Excellence, including capturing display photos via DMI
• Build and maintain relationships with backroom receivers, store managers, and other store personnel
• Order product via iPad to maintain in-stock conditions for shelves and displays using Salesforce
• Implement promotional displays and ensure compliance with RTM-negotiated store plans
• Follow daily schedules and priorities set by the RTM
• Support seasonal sales, new product launches, and high-visibility merchandising events
• Communicate store-level insights, issues, and opportunities to the RTM and management team
• Move products from stock rooms to store floors and stock shelves
• Maintain safety and compliance while lifting, bending, and moving products

Full-Time Merchandiser/Order Writer

• Draft interactive, branching advisor conversations, teaser and marketing videos, articles, UX copy, button labels, and error states
• Maintain consistent voice and tone across product and marketing
• Structure branching and conditional logic so it is followable, buildable, and testable
• Provide engineers with scripts and system requirements
• Account for API data and messy real-world data
• Generate and shape AI voiceover
• Direct live voiceover talent and select effective takes
• Edit, mix, and caption audio to a launch-ready standard
• Own CMS content from first draft through live URL and QA it against the script
• Prepare scripts for Medicare compliance review
• Work with leadership on carrier and CMS feedback and revise content while preserving its quality
• Coach scripts to life and collaborate with designers, engineers, and other collaborators

Senior UX Writer

• Represent Mondelēz in-store as the face of its iconic snack brands
• Deliver outstanding customer service to store teams and shoppers
• Execute daily store visits following Mondelēz’ DSD Merchandising Excellence, including capturing display photos via DMI
• Build and maintain relationships with backroom receivers, store managers, and other store personnel
• Order products via iPad using Salesforce to maintain in-stock shelf and display conditions
• Implement promotional displays and ensure compliance with RTM-negotiated store plans
• Follow daily schedules and priorities set by the RTM
• Support seasonal sales, new product launches, and high-visibility merchandising events
• Communicate store-level insights, issues, and opportunities to the RTM and management team
• Safely lift, bend, and move products from stock rooms to store floors and stock shelves

Nabisco Merchandiser/Order Writer

• Represent Mondelēz in stores as the face of its iconic snack brands
• Deliver customer service to store teams and shoppers
• Execute daily store visits following DSD Merchandising Excellence standards
• Capture display photos via DMI
• Build relationships with backroom receivers, store managers, and other store personnel
• Order products via iPad using Salesforce to maintain in-stock shelf and display conditions
• Implement promotional displays and ensure compliance with RTM-negotiated plans
• Follow daily schedules and priorities set by the RTM
• Support seasonal sales, new product launches, and high-visibility merchandising events
• Communicate store-level insights, issues, and opportunities to the RTM and management team
• Lift, bend, move, and stock products from stock rooms to store floors

Part-Time Merchandiser/Order Writer

• Represent Mondelēz in-store with professionalism and commitment to excellence
• Serve as the face of the company and deliver outstanding customer service to store teams and shoppers
• Execute daily store visits following Mondelēz’ DSD Merchandising Excellence, including capturing display photos via DMI
• Build and maintain relationships with backroom receivers, store managers, and other store personnel
• Order product via iPad using Salesforce to maintain in-stock shelf and display conditions
• Implement promotional displays and ensure compliance with RTM-negotiated plans
• Follow daily schedules and priorities set by the RTM
• Support seasonal sales, new product launches, and high-visibility merchandising events
• Communicate store-level insights, issues, and opportunities to the RTM and management team
• Lift, bend, and move product from stock rooms to store floors and stock shelves while following safety and compliance requirements