Counselor

• Provide basic breastfeeding education, support, and encouragement to pregnant and breastfeeding WIC participants
• Provide telephone counseling and scheduled contacts to assigned participants
• Educate mothers on breastfeeding benefits, common barriers, and management of common breastfeeding concerns
• Be available outside usual clinic hours for calls or text messages from breastfeeding mothers
• Refer participants to the WIC Designated Breastfeeding Expert, CPA, or other health/social service agencies as appropriate
• Maintain accurate records of contacts and complete required reports
• Assist WIC staff with breastfeeding promotion, special projects, and outreach activities
• Support Spanish-speaking WIC participants and provide Spanish-language assistance or translation support to WIC staff
• Read assigned breastfeeding books and materials and remain current on breastfeeding topics
• Learn and follow agency policies, practices, and procedures
• Establish effective working relationships with staff, management, and community contacts
• Attend monthly meetings with the Breastfeeding Peer Counselor Coordinator and scheduled group meetings/conferences
• Complete local agency, WIC Breastfeeding Curriculum, WIC data system, and ongoing required training
• Adapt to changing organizational needs and keep the work area neat and clean
• Maintain cell phone, laptop, and other agency-issued equipment

Breastfeeding Peer Counselor

• Provide basic breastfeeding education and support to pregnant and breastfeeding WIC participants
• Provide telephone counseling and scheduled contacts to assigned participants
• Provide breastfeeding information, encouragement, and education on common concerns
• Be available outside usual clinic hours for calls or text messages from breastfeeding mothers
• Refer participants to breastfeeding experts, CPAs, or health and social service agencies as appropriate
• Maintain accurate contact records and complete required reports
• Assist with breastfeeding promotion, outreach, special projects, and assigned duties
• Provide breastfeeding support to Spanish-speaking WIC participants
• Provide Spanish-language assistance or translation support to WIC staff
• Read assigned breastfeeding materials and remain current on breastfeeding topics
• Learn and follow agency policies, practices, and procedures
• Maintain effective relationships with staff, management, and community contacts
• Attend monthly coordinator meetings, group meetings, and conferences as appropriate
• Complete local agency, WIC Breastfeeding Curriculum, WIC data system, and ongoing training
• Adapt to changing organizational needs
• Keep work area neat and clean
• Maintain cell phone, laptop, and other agency-issued equipment