Customer Success Manager

• Work with high-profile B2B customers globally, with a primary focus on accounts in the US
• Act as an ecommerce advisor to help managed customers grow their ecommerce business by unlocking new business opportunities
• Upsell and cross-sell to close additional business and increase wallet share
• Engage in value-based conversations and streamline the sales process to improve customer experience with FYUL platforms
• Manage the sales process to discover customer needs and develop and maintain relationships with large B2B accounts
• Collaborate with other departments to fulfill customer needs
• Achieve quarterly sales objectives and accurately forecast sales activity
• Act as a proactive trusted advisor and guide clients in adapting their businesses to current market situations

Explore Merchant Success Manager at FYUL. Review requirements and application details.