Customer Support

• Help customers choose the right bike, battery, accessories, and services
• Explain bike features, subscription plans, and pricing
• Assist customers with signing up, creating accounts, and completing payments
• Use sales techniques to convert potential customers into subscribers
• Support existing customers with subscription questions, payments, and account issues
• Troubleshoot basic bike or service issues remotely
• Coordinate service requests and follow-ups with the operations team
• Address customer concerns and objections while maintaining high customer satisfaction
• Provide clear, accurate, and friendly customer communication
• Coordinate with internal teams via chat and messaging tools to resolve customer requests
• Build trust and long-term relationships with the rider community
• Support customers visiting Whizz locations remotely through live video connections

Customer Support jobs in Ecuador

Virtual Customer Service Representative, Hindi, Punjabi Speaker