Ecommerce

• Own the long-term vision, strategy, and integrated roadmap for the Digital Acquisition & Loan Servicing Portal across Personal Loans and HELOCs
• Integrate AI agents and tools into digital acquisition and servicing experiences
• Lead multifunctional product squads strategically while contributing hands-on to architecture, backlogs, and technical specifications
• Standardize digital onboarding, origination, automated decisioning, document collection, and post-origination servicing
• Ensure seamless transitions between consumer self-service and human-assisted experiences
• Analyze user behavior and funnel metrics to improve conversion, self-service loan management, referrals, cross-selling, and refinancing
• Expand omnichannel consumer engagement tools
• Partner with Engineering, Marketing, Enterprise Product Management, Credit Risk, Legal, Compliance, Sales, and Operations
• Coach, mentor, and develop Product Managers and establish career pathways and execution standards
• Maintain composure, align stakeholders, lead teams through change, drive accountability, standardize workflows, and develop managers

Explore Director, Product Management – Digital Experiences at Achieve. Review requirements and application details.