Field Engineer

• Perform customer installations, maintenance, and service calls promptly and effectively
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory
• Perform scheduled maintenance, corrective repairs, and system overhauls
• Diagnose and resolve issues involving hardware, software, networking, and system configurations
• Manage network faults, system access, security settings, and remote connectivity
• Organize and triage customer issues, addressing problems proactively when possible
• Communicate with customers in an open, helpful, and professional manner focused on resolution
• Participate in virtual and hands-on training programs provided by NCR Atleos
• Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements
• Perform other related duties consistent with qualifications and business needs
• May be reassigned to adjacent service territories during standard shifts to meet operational needs
• May elect to participate in overnight travel assignments to support broader service coverage

Field Service Technician II

• Provide maintenance and repair services out in the field
• Train staff on using equipment
• Train customers on using equipment
• Provide hands-on support to customers
• Offer solutions beyond repairs and maintenance
• Travel frequently to customer sites, daily
• Use power tools occasionally

Field Service Technician

• Maintain and build customer relationships by ensuring requests are met promptly
• Design layouts for service additions and changes to the company electric system using approved standards and policies
• Perform technical calculations and prepare work orders
• Communicate company electric service installation requirements internally and externally
• Design, negotiate, and coordinate residential, commercial, and industrial service installations
• Prepare cost estimates, work orders, written service agreements, easement documents, and private property permits
• Design, negotiate, and coordinate relocation of overhead and underground facilities
• Recommend residential streetlight designs and coordinate installations
• Prepare work orders for security lighting and unmetered customer services
• Prepare residential or commercial contracts
• Assist with emergency restoration and facilitate restoration efforts
• Work with supervisors, senior consultants, engineers, customers, contractors, municipalities, and utility representatives

Field Engineer jobs in Connecticut

Field Service Technician II

Field Service Technician

Field Engineering Designer 1