Field Engineer

• Provide customers with technical support and services related to digital cinema equipment
• Perform preventive maintenance on cinema projection equipment, digital signage, sound systems, servers, and power supplies
• Provide demand service and determine and execute support plans
• Test electronic assemblies, components, and parts using diagnostic equipment
• Examine equipment and assemblies for defects and replace defective components
• Repair equipment and perform field testing
• Resolve firmware and software issues
• Direct investigations of customer complaints regarding quality, tolerances, specifications, and delivered condition
• Record and analyze production quality information and report customer complaint and claim status to appropriate personnel
• Install electronic or digital equipment and test installations
• Record daily activities in Field Point, including work descriptions, expenses, hours, labor, and travel
• Take ownership and perform other assigned duties

Explore Field Service Technician at Strong Technical Services. Review requirements and application details.