French

• Perform categorization, annotation, correction, transcription, evaluation, conversational interactions, voice recording, content creation, and localization
• Validate audio, video, images, sentences, or words
• Complete linguistic project tasks remotely through an online platform available 24/7
• Participate in mandatory tests to assess qualifications
• Provide documentation or information reasonably requested to verify identity and credentials

Linguistic Projects, Arabic, French, English

• Answer guest calls and chats in French and English
• Support guests before, during and after check-in
• Troubleshoot WiFi, heating, hot water, appliances and access issues
• Help guests find or access their property
• Handle urgent situations and identify when immediate action is needed
• Follow customer procedures and escalation processes
• Contact approved cleaners, maintenance teams and emergency contacts when required
• Escalate unresolved situations appropriately
• Keep accurate records of every interaction
• Provide customers with updates on guest issues and actions taken
• Take ownership of issues and follow them through
• Support short-term rental and property management companies as an extension of their teams

French jobs in Morocco

Linguistic Projects, Arabic, French, English

French & English Guest Care Agent