Frontend Engineer

• Serve as the business owner and subject matter expert for front-end operations, including bookkeeping, cashiering, POS processes, refunds, exchanges, and operational standards
• Provide operational guidance, issue resolution, and escalation support to stores
• Promote consistent execution and adoption of company policies and procedures
• Partner with Finance, IT, store teams, and vendors to identify, troubleshoot, and resolve operational and system issues
• Support system enhancements, projects, testing, rollouts, and change management activities
• Maintain documentation, known issues, and operational workarounds
• Analyze operational performance, audit results, trends, and store feedback
• Identify opportunities for increased efficiency, accuracy, compliance, and user experience
• Lead continuous improvement initiatives and measure the effectiveness of operational enhancements
• Develop and maintain training resources, SOPs, job aids, and operational documentation
• Build partnerships across Store Operations, Finance, IT, Purchasing, Marketing, and Human Resources
• Represent front-end operational needs in system projects and business initiatives
• Gather feedback from stores and advocate for solutions that improve the Team Member and Customer experience

Frontend Engineer jobs in Montana

Front End Operations Specialist