General

• Maintain, administer, and support IT infrastructure across office locations, data centres, and cloud environments
• Monitor infrastructure availability, capacity, performance, and security
• Install, upgrade, configure, maintain, and troubleshoot on-premises, hybrid, and cloud-based systems
• Manage servers, virtual machines, storage, operating systems, software deployment, patching, endpoint protection, and IT assets
• Administer Microsoft 365, Microsoft Entra ID, Exchange Online, SharePoint Online, Microsoft Teams, identities, permissions, licensing, MFA, Conditional Access, and SSO
• Administer Windows Server, Active Directory, DNS, DHCP, Group Policy, File Services, Linux servers, applications, and virtualization platforms
• Administer LAN, WAN, VLAN, Wi-Fi, VPN, firewall, switching, and routing infrastructure
• Maintain secure connectivity between offices, cloud environments, remote users, and third-party services
• Support AWS, Microsoft Azure, DigitalOcean, cloud servers, storage, networking, security groups, permissions, backups, logging, monitoring, and migrations
• Administer endpoint and device-management platforms, RMM tools, device configurations, software deployment, security policies, patching, and compliance
• Manage backups, investigate failures, perform restoration testing, and support disaster-recovery and business-continuity planning
• Implement infrastructure security controls and support vulnerability management, incident investigation, remediation, ISO 27001 compliance, and audits
• Own escalated infrastructure incidents and service requests through investigation, resolution, root-cause analysis, and corrective actions
• Lead or provide senior technical support for infrastructure projects, solution design, implementation, testing, documentation, migrations, and office deployments
• Research technologies and develop automation and scripts to improve security, reliability, performance, and efficiency
• Maintain infrastructure records, diagrams, SOPs, knowledge bases, troubleshooting procedures, and technical documentation
• Provide senior-level technical support and guidance to internal users, third parties, clients, IT colleagues, vendors, and technology partners

General jobs in Cyprus

Senior Infrastructure Officer