Head of Department

• Provide strategic leadership and end-to-end oversight of Commercial Services for Absa Bank Kenya
• Define and execute the Commercial Services strategy, operating model, scorecard and multi-year roadmap
• Own the function’s budget, benefits plan and productivity agenda
• Lead enterprise spend and demand analytics, should-cost and total-cost-of-ownership assessments, and market benchmarking
• Lead category strategies, competitive sourcing, negotiation and contracting
• Establish contract lifecycle management covering obligations, renewals, variations, claims, disputes and benefits realisation
• Govern supplier segmentation, performance standards, service-level agreements and strategic supplier escalations
• Drive supplier innovation, local and diverse supplier participation, responsible sourcing and sustainable partnerships
• Oversee source-to-pay effectiveness, requisitioning, purchase orders, invoice resolution and supplier payments
• Develop and execute property and workplace strategy across owned and leased premises
• Lead lease negotiations, renewals, exits, acquisitions, disposals, valuations and landlord performance
• Oversee capital projects, refurbishments and relocations
• Ensure effective facilities, utilities, maintenance, workplace, mail, transport, reception, archives and administrative services
• Embed energy efficiency, resource optimisation, waste reduction, climate resilience and accessibility
• Sponsor digitisation and automation across procurement, contracts, supplier governance, facilities, payments and service requests
• Establish dashboards and predictive insights for spend, savings, supplier performance, property, safety, service and risk
• Design customer-centred services with service catalogues, turnaround standards and escalation routes
• Own the Commercial Services risk and control environment and ensure regulatory, policy and Group-standard compliance
• Lead third-party risk governance, continuity planning, incident response, crisis management and recovery arrangements
• Oversee occupational safety, health, environmental and building compliance
• Build an inclusive, high-performing team with succession coverage and capability plans
• Coach leaders and colleagues, manage performance and recognition, and promote ethical conduct, control culture, innovation and continuous learning
• Create cross-functional partnerships with CODO, business units, Finance, Risk, Legal, Compliance, Technology, Security, Human Capital and Group functions

Explore Head of Commercial Services at Absa Group. Review requirements and application details.