IT Specialist

• Provide on-site IT support to end users and resolve hardware, software, connectivity, and workplace technology issues
• Troubleshoot desktops, laptops, peripherals, printers, biometric devices, and collaboration tools
• Support employee onboarding through IT equipment and user account provisioning, configuration, deployment, and setup
• Manage and maintain workplace technology standards
• Provide first-level support for wired and wireless network connectivity issues and coordinate escalations
• Coordinate with external IT vendors and service providers
• Perform basic administration of systems, user access requests, and IT assets
• Monitor, track, and resolve incidents and service requests through ITSM processes while meeting service levels
• Support local infrastructure projects and collaborate with regional and global IT teams on continuous improvement initiatives
• Promote IT security best practices and ensure compliance with corporate policies and standards

Explore IT Workplace Experience – Specialist at SIG Group. Review requirements and application details.