IT Support

• Develop and optimize IT architecture at enterprise level
• Analyze and evaluate customer and technical requirements
• Develop implementation concepts and maintain accountability for implementation
• Assume end-to-end responsibility for technical feasibility, consistency and documentation of network solutions
• Create, maintain and continuously develop network landscapes covering data centers, workplace environments, cloud services, applications, external partners and network or security providers
• Document network architectures, system relationships, connectivity paths, data flows, routing dependencies and security boundaries
• Develop network solution designs with T-Systems units, customer teams and external providers
• Translate requirements into production-ready technical specifications, including IP addressing, routing and switching, firewall rules, VPN connectivity, load-balancer entries, DNS and other network parameters
• Create and maintain architecture and technical documentation using Microsoft Visio, DrawIO, Jira and Confluence
• Plan and design external connections and integrations involving data centers, cloud platforms, workplace services, service providers and external partners
• Support network migration procedures, including current-state and target-state designs
• Assess technical dependencies and risks associated with migrations, integrations and infrastructure changes
• Provide technical leadership and coordination during network solution implementation
• Prepare implementation-ready change packages and ensure changes are documented, approved, tested and transferred to operational tools
• Define standardization and automation use cases based on recurring network requirements
• Integrate new customer, security and operational requirements into network architecture
• Provide cross-cluster incident support for connectivity, routing, switching, firewall, VPN, DNS, load-balancing and other network issues, supporting a maximum 30-minute reaction time
• Analyze incidents using network landscapes, monitoring information, routing tables, firewall configurations, logs and other technical data
• Perform or coordinate connectivity tests, routing analysis, monitoring checks and structured troubleshooting
• Coordinate internal teams, external providers and manufacturers during complex incidents
• Contribute to root-cause analysis and provide technical input to Incident and Problem Management
• Participate in customer consultations, project discussions, change meetings and technical governance forums
• Contribute to continuous improvement of network designs, operational processes, documentation standards and troubleshooting procedures

Explore Enterprise Architect – Health Customer at Deutsche Telekom IT Solutions…. Review requirements and application details.