Implementation Specialist

• Conduct country needs assessments to identify gaps and validate the business case for each tool deployment
• Execute end-to-end deployment projects, including planning, configuration, UAT coordination, training and go-live
• Apply and maintain the GATES assessment framework to evaluate product readiness before deployment
• Coordinate with R&D teams to prepare deployment packages, including AI-assisted agents, and runbooks
• Facilitate Project Committee meetings and produce regular status reporting across the deployment portfolio
• Manage stakeholder communications across countries, business sponsors and IT teams
• Ensure smooth handover to Support and local L1/L2 support teams after go-live, with appropriate documentation and training
• Contribute to continuous improvement of deployment methods, packages and reusable frameworks
• Support security processes, including ISP, QECI and other compliance documentation, as required per deployment
• Work with the Corporate Applications & International Deployments manager, Corporate Tools R&D teams and local IT managers

Implementation Specialist jobs in Ireland

Product Implementation Consultant – Contract