Infrastructure Engineer

• Administer the Bank’s VMware vSphere environment across both data centers
• Maintain vCenter Server, ESXi host builds, VMware Tools, and Windows Server lifecycle
• Administer Veeam Backup & Replication, backup repositories, cloud capacity tier offload, and data-center replication
• Perform and document automated restore verification and produce restore evidence
• Maintain and test technical recovery procedures for business continuity and disaster recovery
• Administer shared SAN storage, including provisioning, multipathing, firmware, capacity, and performance troubleshooting
• Coordinate storage vendor support cases and hardware replacements
• Administer next-generation firewalls, including security and NAT policy, security profiles, OS upgrades, VPN, and SIEM log forwarding
• Administer cloud-managed enterprise switching and wireless infrastructure
• Maintain network documentation, VLAN assignments, zone definitions, and segmentation diagrams
• Administer Active Directory, Microsoft Entra ID, Group Policy, Intune policy, Conditional Access support, and directory synchronization
• Operate endpoint and server patch management, including deployment rings, compliance reporting, failure triage, and exception documentation
• Support vulnerability remediation and act on SIEM alerts with the CIO/ISO
• Submit changes through change management with tested rollback plans and maintain runbooks, standards, and procedures
• Provide tier-2 and tier-3 Help Desk escalation and backup tier-1 support
• Manage vendor support cases
• Participate in after-hours and weekend maintenance windows and respond to critical infrastructure incidents
• Support audits, penetration tests, and OCC examination requests
• Support special projects and enterprise technology initiatives
• Report to the CIO/ISO; work without direct reports