Infrastructure Engineer

• Own and manage site installations and upgrades end-to-end, from site assessment through launch
• Participate in project meetings and provide status updates to Project Management and customer collaborators
• Provide on-site and remote support during product launches as needed
• Conduct on-site and remote customer infrastructure assessments and document findings and recommendations
• Prepare third-party hardware bills of materials and quotes for turnkey installations
• Perform turnkey installations, including full or partial infrastructure buildouts
• Act as the point of contact for Technical Support on infrastructure-related blocking issues
• Manage service issues and customer concerns, resolving them or escalating them with clear documentation
• Perform operational tasks for managed services customers, including patching, monitoring response, and routine changes
• Work scheduled maintenance windows, including some outside business hours, as customer operations require

Explore Infrastructure Engineer III at Aristocrat. Review requirements and application details.