Investigator

• Conduct insurance investigations and applicable database searches to uncover potentially fraudulent aspects of claims
• Engage periodically in specialized investigative areas, including Medical, Cyber, Cargo, and Fire Motive & Opportunity
• Analyze, monitor, and summarize technical information into actionable investigative strategies
• Apply critical thinking to dismantle complex problems and reach logical conclusions
• Maintain contact with business partners, customers, and external resources throughout investigations
• Liaise with claim, legal, underwriting partners, public officials, law enforcement officers, and others
• Serve as the subject matter expert and liaison on fraud to business and industry partners
• Apply rules of evidence and determine the value of evidence to specific claims
• Apply local, state, and federal statutes to conduct investigations lawfully
• Identify cases for potential insurance fraud prosecution and submit questionable claims to the National Insurance Crime Bureau
• Adapt to new technology implementations, system upgrades, and digital tool rollouts, particularly AI tools
• Perform other duties as assigned

Explore SIU Investigator at Travelers. Review requirements and application details.