Learning Specialist

• Operate, administer, and maintain the program’s Digital Learning Hub
• Publish, organize, update, and retire approved learning paths, course materials, recordings, job aids, reference guides, microlearning, and technical resources
• Maintain information architecture, navigation, taxonomy, metadata models, and content hierarchy
• Apply naming, tagging, classification, version-control, approval, retention, and publishing standards
• Coordinate content submission, technical review, approval, publication, revision, archival, and retirement workflows
• Verify that published content is accurate, current, accessible, properly approved, and linked to the appropriate learning path or technical topic
• Manage training calendars, course schedules, enrollment information, invitations, prerequisites, capacity, attendance, and completion status
• Maintain learning records, training histories, certification information, renewal dates, proficiency results, and supporting evidence
• Develop and maintain proficiency dashboards, certification reports, completion reports, skills-gap views, and workforce-readiness metrics
• Reconcile training, certification, enrollment, and proficiency data from multiple sources
• Coordinate links to authoritative ServiceNow knowledge articles and other approved technical repositories
• Configure and maintain SharePoint sites, pages, libraries, lists, views, metadata, navigation, permissions, workflows, and search features
• Use approved Microsoft 365 capabilities for collaboration, scheduling, reporting, communications, and learning-content management
• Support approved Power Automate, Power Apps, reporting, or artificial-intelligence capabilities
• Apply security, privacy, access-control, records-management, and acceptable-use safeguards to automation and AI-enabled capabilities
• Monitor content usage, search behavior, broken links, aging content, overdue reviews, certification expirations, and data-quality indicators
• Coordinate corrections with instructors, instructional designers, subject matter experts, content owners, technical teams, and Government stakeholders
• Support virtual and classroom training delivery by preparing materials, access instructions, learner rosters, collaboration spaces, recordings, and post-course resources
• Maintain accessible electronic content and correct identified accessibility issues
• Develop and maintain operating procedures, publishing guides, metadata standards, governance rules, user instructions, and administrator documentation
• Provide training and support to content owners, instructors, and Digital Learning Hub users
• Generate status information for workforce assessments, training plans, Monthly Status Reports, Program Management Reviews, and transition activities
• Support knowledge transfer and content migration during system changes, releases, transition-in, and transition-out
• Protect sensitive Government, program, personnel, learning, certification, and technical information

Explore Learning Systems and Knowledge Management Specialist – Journeyman at DecisionPoint Corporation. Review requirements and application details.