Learning and Development

• Support the development and execution of a global Customer Experience training strategy.
• Gather insights and analyze data to identify skill gaps and prioritize high-impact learning initiatives.
• Design and enhance training programs incorporating industry trends and innovative technologies.
• Help define and track key performance indicators to evaluate training effectiveness and business impact.
• Implement and optimize processes and tools for consistent and scalable training delivery worldwide.
• Build stakeholder relationships to understand needs and ensure alignment with organizational goals.
• Collaborate with subject matter experts to develop accurate, relevant, and engaging training content.
• Support communication strategies that increase awareness of and engagement with training initiatives.

Learning and Development jobs in Spain

Global Training Specialist