Mortgage Advisor

• Provide expert mortgage and mortgage-related protection advice to customers
• Support customers throughout their mortgage journey by handling enquiries
• Conduct appointments for customer journeys including new applications and product transfers
• Manage and own customers’ application journeys through to completion
• Liaise with internal and external stakeholders
• Keep customers informed throughout the application process
• Provide SME expertise on mortgages, life assurance and related services
• Identify market trends, new features, regulatory requirements and potential risks
• Analyse performance MI and customer feedback to support product development
• Respond to customer inquiries and resolve dissatisfaction
• Present product advantages and features to potential customers
• Assist with developing and executing marketing materials
• Participate in training sessions, workshops, events and networking opportunities
• Escalate policy or procedure breaches and embed risk-mitigation policies
• Advise and influence decision-making within the area of expertise
• Manage risk and strengthen controls
• Partner with other functions and business areas

Explore Mortgage Advisor – Virtual, Telephony, Video at Barclays. Review requirements and application details.