Onboarding Specialist

• Coordinate kickoff scheduling, environment readiness, and required access using approved playbooks and service catalogs
• Collect and verify customer data, contracts, and technical prerequisites against onboarding checklists and policy thresholds
• Enter account, entitlement, and configuration details in designated systems according to work instructions and role-based permissions
• Confirm required documentation, approvals, and controls; escalate exceptions with clear notes and evidence
• Correspond with customers using approved scripts to explain next steps, capture confirmations, and schedule milestones
• Record onboarding progress, tickets, and artifacts to maintain traceable, audit-ready work products and handoffs
• Report risks, blockers, and customer feedback promptly and propose minor improvements to templates or steps for review

Explore Associate Specialist, Customer Onboarding at Cencora. Review requirements and application details.