Onboarding Specialist

• Build strong client relationships by understanding each customer's broader business goals and supporting a seamless experience across the full client lifecycle
• Lead client onboarding sessions, setting clear expectations on process, timelines, roles, and onboarding approach
• Partner with clients on country rollout strategy and sequencing, helping prioritize markets for efficient global expansion
• Provide consultative guidance on global hiring, including country-specific requirements, key considerations, and trade-offs
• Support benefits benchmarking and alignment, helping clients understand statutory versus market practices and make informed decisions
• Act as a product expert, guiding clients through Pebl’s platform and enabling them to confidently manage their global workforce
• Maintain clear visibility into onboarding progress, proactively communicating updates, risks, and next steps
• Collaborate across Sales, Onboarding, Customer Experience, Product, Finance, and other cross-functional teams to deliver a seamless onboarding experience
• Support client expansion into new countries and high-volume hiring, ensuring consistency and scalability of onboarding processes
• Champion the customer perspective, synthesizing feedback and partnering with Product and Engineering to continuously improve the client and employee experience
• Contribute to process improvements and standardization efforts to enhance onboarding quality and team efficiency at scale

Explore Senior HR Specialist, Customer Onboarding at Pebl. Review requirements and application details.