Patient Access Specialist

• Manage patient registration and access processes within the healthcare revenue cycle
• Assign accurate medical record numbers and complete medical necessity and compliance checks
• Provide patient instructions and collect insurance information
• Receive and process physician orders using an overlay tool
• Provide customer service and operate the telephone switchboard
• Use quality auditing and reporting systems to correct accounts
• Develop training materials and programs for new hires
• Provide continuing education to revenue cycle associates
• Develop department staff schedules
• Provide on-call, after-hours support and cover staffing issues as needed
• Collect point-of-service payments and offer payment plan options
• Conduct account audits and provide statistical data to Patient Access Leadership
• Explain consent and patient education forms and obtain required signatures
• Review insurance eligibility, select insurance plan codes, and enter benefit data
• Pre-register patient accounts and obtain demographic and insurance information
• Screen medical necessity using ABN software and distribute required forms

Patient Access Specialist jobs in New Hampshire

Senior Patient Access Specialist