Producer

• Create, analyze, and evaluate producer compliance and compensation transactions and processes for Employee Benefits, Individual Disability Insurance, Annuities, and Retirement Plans
• Review and approve contracting applications
• Ensure accurate and timely processing of producer compensation in multiple source systems
• Serve as a resource on producer compliance and compensation administration issues and process improvements
• Serve as the initial point of entry for producer licensing and compensation information
• Submit exception requests for contract applications and/or commission structures that do not meet qualifications
• Respond to customer service needs via the 800 line and email alias
• Manage relationships with internal and external customers through negotiation, communication, and problem resolution
• Cross-train existing staff and onboard new employees
• Participate in special projects, assignments, and process improvements

Producer Services Specialist

• Drive the end-to-end lifecycle of complex video and static workstreams, ensuring milestones are delivered with creative excellence
• Establish and manage cross-functional relationships with Product Marketing, Regional Marketing, Creative, XFN Production, Legal, and Operations teams
• Drive projects to meet business objectives, creative objectives, timing, and budget requirements
• Direct external production partners and agencies to meet strategic, financial, and technical brand requirements
• Oversee production budgets, statements of work, and resource allocation for multi-million-dollar campaign workstreams
• Refine localization pipelines and post-production workflows for large-scale global launches
• Ensure customer experience, retail presence, and brand integrity guide creative decisions
• Push innovation and deliver culturally relevant, breakthrough storytelling
• Create visibility and predictability across workstreams through documentation, trackers, briefing materials, and delivery timelines
• Act as liaison between the client’s creative retail team, marketing partners, cross-functional stakeholders, global partners, and agencies
• Support global production initiatives, strategy alignment, go-to-market planning, product launches, campaign refreshes, and feature drops

Executive Creative Producer

• Oversee end-to-end production of high-volume digital static, motion graphics, and video assets, including social media content, display ads, and rich media
• Define and enforce technical quality standards and brand compliance across creative outputs
• Translate creative concepts into detailed technical specifications for designers, motion artists, and editors
• Serve as primary production contact for global marketing teams and regional Product Marketing Managers
• Provide updates on project status, timelines, and risk mitigation
• Present production strategies and delivery schedules to senior stakeholders
• Manage complex feedback cycles across multiple time zones
• Optimize resource utilization and prioritize project pipelines based on business impact
• Manage simultaneous asset launches across 20+ markets and 20+ languages
• Oversee copy adaptation and technical versioning for thousands of asset variations
• Maintain and govern the Digital Asset Management system
• Identify and implement AI tools such as Adobe Firefly, Midjourney, and Stable Diffusion
• Collaborate with Creative Technologists to automate resizing, reformatting, localization, and dynamic content generation using scripting and APIs
• Use data-driven insights to iterate on AI-generated creative and optimize hooks, formats, and calls-to-action