Product Operations

• Analyze operational, product, and customer datasets to identify trends, inefficiencies, and opportunities for improvement
• Conduct research and interviews with bike share operators, riders, and internal stakeholders to understand operational challenges and customer needs
• Support continuous improvement initiatives using process mapping, root cause analysis, Kaizen principles, and other industrial engineering methodologies
• Coordinate and help lead continuous improvement projects across product development, field operations, and customer-facing activities
• Develop reports, presentations, and dashboards communicating findings and recommendations to management and project stakeholders
• Assist in creating training materials and documentation for bike share operators
• Learn Revolution's product development and project management processes through structured cross-training with the Product Hardware team
• Facilitate project meetings with engineering teams and external vendors during project management coverage periods
• Maintain project schedules, track action items, and follow up with stakeholders to ensure deliverables are completed on time
• Prepare and distribute meeting agendas, meeting notes, project status updates, and project communications
• Escalate risks, roadblocks, and timeline concerns to appropriate team members and management

Explore Industrial Engineering, Product Operations Intern at rEvolution. Review requirements and application details.