Program Assistant

• Manage a shared inbox receiving information requests
• Log, track, and assign requests to team members
• Analyze requestors, requested information, release eligibility, and applicable SOPs
• Collaborate with program and customer staff to compile requested documents
• Review files and redact information according to SOPs
• Analyze complex or unique requests using prior scenarios and team/leadership guidance
• Submit completed requests according to urgent or standard timelines
• Manage, track, and authorize child advocate appointments for program participants
• Participate in special projects, including large document requests related to litigation inquiries
• Assist the FOIA team with processing requests and other tasks

Program Assistant jobs in District of Columbia

Program Assistant, Case Files