Program Manager

• Support the Client Project Executive lead within the region under the guidance of the global PMO
• Assist with capital project strategy and develop budget and schedule forecasts for business case approval
• Lead and oversee regional projects and provide expert project-delivery guidance
• Onboard project managers and ensure delivery to specification, on time, and within budget
• Establish robust project scopes, budgets, and programs
• Ensure accurate reporting of project status and finances
• Manage scope and budget changes
• Drive cost assurance and value engineering
• Establish and manage the Capital Plan with the PMO, PE, and regional staff
• Predict workload and balance service supply with suitable resources
• Prepare and deliver approved Project Briefs with defined scope, budget, and schedule
• Determine project requirements and gather market information for budgeting
• Source in-country project-management resources
• Monitor project delivery through reporting and conference calls
• Act as point of contact for allocated project teams
• Deliver project reviews, change control, and risk management
• Manage supplier relationships
• Confirm project authorisations, expenditure, and forecast completion totals
• Consolidate supplier progress reporting and ensure weekly status/budget updates and detailed monthly reports
• Implement client standards through in-country project managers
• Drive local project delivery and reporting governance through project closeout
• Conduct project health checks and manage delivery risks
• Review and improve internal processes and reports
• Establish structured reporting systems and ensure regular client reporting
• Ensure structured project closeout, documentation, lessons learned, and handover to the FM provider
• Develop processes, standards, and templates
• Drive regional consistency and compliance with client guidelines and policies
• Provide guidance and training to project-management teams
• Ensure timely and accurate PM data inputs
• Track milestones and activities in workplans
• Monitor project budgets, cash flows, commitments, and spend
• Promote effective project management using JLL Adaptive Works, including tracking risks, issues, schedules, costs, and meeting minutes
• Monitor regional project activity against capital-planning targets
• Manage reporting-tool data inputs when a project manager is unavailable

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