QA Engineer

• Perform all-channel monitoring to evaluate employee behavior, customer service performance, and compliance with company policies and business laws and regulations
• Provide structured feedback and recommendations to address skills, knowledge gaps, and behavioral opportunities
• Prepare and analyze internal and external quality reports for review with internal stakeholders and/or clients
• Collaborate with call quality team members and the QA Manager to identify and streamline QA processes and implement process standards
• Partner with Operations, Training, and clients to develop or enhance evaluation programs aligned with account objectives
• Uncover root causes, possible solutions, and actionable insights for performance improvement
• Use call center tools and/or client systems to gather data and analyze trends or patterns affecting quality performance
• Perform other duties assigned by management within the employment category and support continual improvement of TDCX’s Quality Management System

Global QA DNA Officer

• Participate in the Margin team’s full software development lifecycle, from requirements analysis and test planning to execution, defect tracking, product delivery, and maintenance, with a strong focus on Java / Rust-based trading and risk systems
• Work closely with software engineers, product managers, designers, and operations teams to provide insights and feedback on system design, testing strategies, and implementation for margin trading products and risk control features
• Set up and manage testing environments
• Develop detailed and well-structured test plans and cases for complex trading workflows, margin calculations, liquidation processes, and high-concurrency systems
• Perform black-box, white-box, security, automation, and performance testing across web, mobile, backend, and distributed systems
• Stay up to date with Java / Rust technologies and testing methodologies
• Continuously improve automation frameworks, testing efficiency, and overall product quality
• Ensure the quality, stability, and reliability of margin trading products and risk systems

Senior QA Engineer, Rust/Java

• Support day-to-day quality and manufacturing activities at regional extended factories and key suppliers
• Evaluate supplier processes, equipment, controls, and manufacturing capability for consistency, repeatability, and scale
• Conduct on-site process audits, technical reviews, and build-readiness assessments for product transfers into mass production
• Lead improvement initiatives that reduce defects, improve yield, and increase process robustness
• Lead regional supplier readiness from early development through launch and high-volume production
• Drive APQP deliverables, including PFMEA, control plans, process flow diagrams, MSA, and capability studies
• Manage PPAP submissions for new components, assemblies, and critical processes
• Partner with R&D, Manufacturing Engineering, and Supply Chain to establish manufacturability and strong process controls
• Serve as the primary extended-factory customer-quality interface for regional Field Service teams on OBQ and DOA events
• Lead containment, root-cause analysis, and corrective action using 8D, 4D, or equivalent structured methods
• Support process qualification, validation, PFMEA, COPQ, and continuous improvement
• Maintain compliance with quality agreements, product specifications, and change-control requirements, including applicable CE requirements
• Manage Product Change Notifications (PCNs), including risk assessment and validation for supplier-driven changes
• Build trusted working relationships with local suppliers and extended factories
• Use KPIs and scorecards to identify risks, align improvement plans, and sustain accountability
• Facilitate technical reviews, supplier meetings, and quality reviews focused on quality, delivery, and operational excellence
• Provide technical guidance on manufacturability, quality standards, process controls, and complete NPI documentation
• Collaborate across time zones with Engineering, Operations, Service, Supply Chain, and Quality

Staff Quality Engineer

• Preparation of integration test scenarios for unreleased features and changes
• Hands-on investigation and confirmation of test scenarios
• Development of scripted Python tests for integration test scenarios
• Identification and prioritization of deficiencies in existing integration test scripts and implementation of planned improvements
• Maintenance of integration test environment and test artifacts
• Enhancement of existing integration framework to support improved automation and reporting
• Development of scripting tools to properly run test cases for RESTful APIs
• Binance builds a global blockchain ecosystem, including a cryptocurrency exchange and digital-asset products

QA Engineer jobs in Singapore

Global QA DNA Officer

Senior QA Engineer, Rust/Java

Staff Quality Engineer

Engineering Manager, QA