QA Engineer

• Evaluate and improve the performance of NetDocuments’ systems and products on tasks requiring legal knowledge for quality assurance
• Design and implement legal quality assurance evaluations and supporting software platforms
• Discover, prove, and recommend methods to improve legal quality in NetDocuments’ systems and help customers get more value from their data
• Partner with and advise product managers, engineering managers, and designers across the company
• Define correct legal AI output and build trustworthy, repeatable evaluations and software tools
• Review specifications, prompts, taxonomies, and product copy for legal accuracy
• Advise product teams on whether designs match how legal professionals think and work
• Identify and validate system improvements, including prompts, agentic workflows, new features, and technologies
• Serve as an enablement team member for product teams rather than external customers; the role is not forward deployed
• Report to the Manager of Legal Engineering

Legal Engineer – QA

• Participate in a Quality Engineering internship within Northrop Grumman's Space sector
• Work at one of the Utah locations: Promontory, Clearfield, Magna, or Salt Lake City
• Work full-time during summer 2027
• Learn new skills and build professional experience through training, development, networking, and collaboration with experts

Quality Engineering Intern

• Plan and perform functional, integration, regression, and exploratory testing of complete simulator systems, including software applications, simulator computers, displays, controls, peripherals, and supported hardware configurations
• Develop, maintain, and execute test plans, test cases, and testing documentation
• Record test results and provide evidence of coverage, outcomes, defects, and remaining risks
• Identify, reproduce, investigate, and document defects
• Participate in Agile development activities throughout planning, development, testing, and release
• Participate in discussions about test strategy, release readiness, and product quality
• Validate defect fixes and confirm expected behavior without introducing regressions
• Provide updates, raise risks or blockers, and coordinate testing activities
• Monitor support issues and investigate technical issues escalated by Customer Support for current and legacy products
• Reproduce customer configurations where practical and identify software, configuration, hardware, or compatibility factors
• Communicate investigation findings, reproduction steps, and potential workarounds to Development, Customer Support, and customers when appropriate
• Help set up, configure, organize, and maintain simulator equipment, computers, and test environments in the testing lab
• Contribute to improvements in QA practices, product knowledge, and team documentation

Quality Assurance Specialist

• Support the organization's third-party vendor oversight program through quality reviews, monitoring activities, risk assessments, and reporting
• Conduct quality reviews of vendor customer interactions, correspondence, account servicing activities, and operational processes
• Monitor vendor adherence to regulatory requirements, company policies, and contractual obligations
• Evaluate customer communications for appropriate disclosures, customer treatment, and compliance standards
• Perform targeted reviews based on risk indicators, trends, complaints, audit findings, or business priorities
• Document quality findings, identify root causes, and communicate observations to leadership and business partners
• Support vendor due diligence and ongoing monitoring by collecting, reviewing, and validating required documentation
• Analyze vendor performance data and quality results to identify trends, emerging risks, and improvement opportunities
• Prepare routine reporting and dashboards on vendor quality, compliance performance, and monitoring results
• Partner with Vendor Management, Compliance, Legal, Risk, Operations, and other stakeholders
• Participate in vendor calibrations, business reviews, and governance meetings
• Perform transaction testing, account reviews, and quality control activities
• Recommend process improvements to enhance quality, strengthen controls, and improve vendor performance
• Maintain documentation of monitoring activities, findings, and quality assessments

QA Engineer jobs in Utah

Legal Engineer – QA

Quality Engineering Intern

Quality Assurance Specialist

Quality Assurance Associate