Quality Specialist

• Lead implementation of the ISO 9001:2015 Quality Management System
• Conduct gap analysis against ISO 9001 requirements
• Develop, document, and update quality policies, procedures, and work instructions
• Coordinate internal audits and support external certification audits
• Train employees and department heads on ISO 9001 requirements and quality best practices
• Monitor quality indicators (KPIs) and drive corrective/preventive actions
• Manage non-conformities, risk assessments, and continuous improvement initiatives
• Serve as the main point of contact with the certification body
• Ensure ongoing compliance and prepare the organization for surveillance and recertification audits
• Promote a culture of quality and process ownership across teams

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