Referral Coordinator

• Manage and support ALONE National Support and Referral Line Volunteers
• Complete and manage weekly and monthly volunteer rosters
• Generate weekly and monthly reports for internal and external purposes
• Maintain policies and procedures and ensure they remain up to date and relevant
• Recruit and retain volunteers for the National Support and Referral Line
• Train and supervise National Support and Referral Line Volunteers
• Ensure check-in calls for older people receiving visitation and befriending services are made, logged, and escalated appropriately
• Manage escalation queues through the BFriend app and triage requests
• Close brief interventions and pass tasks to ALONE Support Coordinators and Volunteer Support Officers
• Carry out assessments related to winter concerns with older people alongside Regional Health Area Service Coordinators
• Connect hard-to-reach older people with Support Coordinators and Volunteers from other Regional Health Areas
• Advocate for older people’s needs across health, social care, and welfare services
• Help meet targets and goals of the winter strategy response
• Undertake additional duties or tasks as required

Explore National Support and Referral Line Coordinator – 9 Month Fixed… at ALONE. Review requirements and application details.

Referral Coordinator jobs in Ireland

National Support and Referral Line Coordinator – 9 Month Fixed Term Contract