Referral Specialist

• Review declined RBC mortgage applications and conduct thorough client discovery to understand circumstances, needs, and financial goals
• Analyze client credit profiles, financial circumstances, and debt servicing capacity to identify appropriate external lending options
• Collect, organize, and validate required documentation for applications with external lenders
• Develop business cases positioning clients effectively with approved third-party lenders
• Match clients with optimal external lending products based on products, policies, terms, rates, and adjudication criteria
• Structure external lending solutions aligned with clients' transition goals and financial capacity
• Develop documented client transition strategies toward traditional RBC financing
• Make mandatory disclosures regarding fees, interest rates, terms, and RBC compensation
• Perform regular nurture calls throughout clients' mortgage terms
• Collaborate with Mortgage Specialists, Private Banking partners, and other RBC advisors
• Manage client interactions, documentation, and file submissions in compliance with RBC policies and regulations
• Identify and action program maturity leads for RBC refinancing or mortgage renewal

Referral Specialist jobs in Canada

Home Equity Referral Specialist