Researcher

• Build and maintain positive working relationships with court personnel and members of the public
• Research public records indexes to retrieve relevant criminal and civil record information
• Enter results accurately into proprietary systems, marking searches clear or recording information according to client instructions
• Communicate court holidays, closures, delays, structural updates, process changes, and fee adjustments to the Supervisor
• Provide timely updates on issues affecting business operations or customer commitments
• Serve as backup for other Field Researchers in the designated area
• Adhere to InformData quality and turnaround-time standards
• Report quality concerns and trending issues to the Supervisor
• Support ordering and completion of court copy requests
• Conduct searches in surrounding areas or online when assigned
• Maintain expertise in background screening processes and understand InformData operational workflows
• Assist with accuracy, productivity, turnaround-time, and on-time-delivery metrics

Criminal Field Researcher

• Review incoming referrals and documentation to ensure all relevant details are captured in the case management system
• Conduct follow-up calls to members, providers, internal partners, or other involved parties to verify information and gather additional details for research or case development
• Request and track medical records supporting program integrity reviews and investigations
• Request, obtain, and organize claims data for analysis and review
• Support analysts, investigators, and leadership by preparing case information and documentation for further review
• Create and maintain accurate database records
• Gather relevant information through follow-up outreach
• Obtain supporting documentation such as medical records and claims data
• Handle sensitive information professionally and confidentially

Program Integrity Researcher

• Travel to assigned courthouses to research and review criminal and/or civil public record information from onsite electronic access court systems
• Perform additional research from applicable websites
• Interpret court records and relevant information from courts and state agencies
• Accurately document, edit, and modify results of court record searches
• Speak directly with courts and state agencies when pursuing additional information
• Provide accurate and detailed case information to the CRRG through database integration or email
• Conduct criminal background checks using electronic public access systems
• Use public access criminal court record information via phone, fax, web, and Wi-Fi to conduct criminal history searches
• Verify criminal record information and forward results by scanning and uploading search results
• Investigate and provide updates on new or improved methods of performing criminal background checks

Researcher jobs in Kentucky

Criminal Field Researcher

Program Integrity Researcher

Court Researcher