• Lead the design and execution of the technology enablement strategy aligned with business objectives and regulatory expectations
• Provide leadership across technology risk, program management, governance, resiliency, and strategic support functions
• Build and develop high-performing teams, including succession planning and leadership development
• Drive operational effectiveness across governance processes, planning routines, and execution disciplines
• Identify, measure, monitor, and control technology and organizational risks
• Lead Technology Risk Management, including governance, risk assessments, issue management, control oversight, and remediation tracking
• Partner with Information Security, Enterprise Risk, Compliance, and Internal Audit on risk oversight
• Lead the Technology PMO, including portfolio governance, prioritization, resource alignment, and execution oversight
• Ensure technology programs and investments align with strategic priorities, financial targets, and risk requirements
• Own the enterprise technology vendor management framework and oversee SLA/KPI governance
• Partner with Procurement and Legal on technology contracts
• Drive vendor rationalization and cost optimization across contracts, licensing, tooling, and delivery models
• Champion FinOps practices for cloud and platform spend
• Report technology expense trends and optimization outcomes to the CIO and CFO
• Embed operational change management controls into the delivery lifecycle and coordinate change reviews before CAB
• Drive adoption of automated change pipelines and delivery and risk management standards
• Design workforce capability programs with HR and Talent
• Own the enterprise technology resiliency strategy, including business continuity, disaster recovery, crisis management, and operational resilience
• Establish resiliency frameworks, standards, and governance
• Oversee continuity and disaster recovery plans, resilience testing, simulations, and recovery exercises
• Lead response and recovery efforts during major incidents
• Provide executive-level reporting on resiliency posture, risks, and remediation
• Participate in enterprise governance committees including compliance, operational risk, technology, information security, business continuation, third-party risk, and risk councils
• Report to the Chief Information Officer

Explore SVP Technology Enablement at USAA. Review requirements and application details.