Sales Engineer

• Define and evolve the technical architecture for the Butterfly CXM platform
• Establish engineering strategy for shared-service integration, gateway services, and runtime capabilities
• Build foundational frameworks, SDKs, APIs, and developer platforms supporting CXM adoption
• Lead development of reusable agent frameworks, skills definitions, and agent integration strategies
• Establish enterprise standards for MCP, A2A, and A2UI interoperability across AI capabilities
• Create a shared catalog of AI services, tools, agents, and business capabilities for the Workbench ecosystem
• Partner with AI Core teams on governed agent execution, observability, security controls, discoverability, and platform operations
• Ensure Microsoft Dynamics capabilities integrate with the broader J&J enterprise technology ecosystem through interoperable APIs, shared services, and standardized platform contracts
• Define engineering quality metrics for platform reuse, service adoption, reliability, release velocity, developer productivity, and AI solution effectiveness
• Build an engineering organization supporting the long-term AINF roadmap and expanded enterprise adoption
• Own the evolution of CXM Platform Sales experiences from initial release through enterprise scale
• Serve as technical counterpart to product and business leadership, translating CXM vision into a scalable engineering ecosystem
• Travel up to 20% within the New Jersey area and occasionally across North America/OUS

Principal Platform Engineer – Sales

• Define and evolve the technical architecture for the Butterfly CXM platform
• Establish engineering strategy for shared-service integration, gateway services, runtime capabilities, and full-stack adoption at scale
• Build foundational frameworks, SDKs, APIs, and developer platforms supporting CXM adoption
• Lead development of reusable agent frameworks, skills definition, and agent integration strategies
• Establish enterprise standards for MCP, A2A, and A2UI interoperability across AI capabilities
• Create a shared catalog of AI services, tools, agents, and business capabilities for the Workbench ecosystem
• Partner with AI Core teams on governed agent execution, observability, security controls, discoverability, and platform operations
• Integrate Microsoft Dynamics capabilities with the broader J&J enterprise technology ecosystem through interoperable APIs and shared services
• Define engineering quality metrics for platform reuse, service adoption, reliability, release velocity, developer productivity, and AI effectiveness
• Build an engineering organization supporting the long-term AINF roadmap and expanded enterprise adoption
• Serve as global engineering leader for the MedTech Global CXM Platform in Microsoft Dynamics
• Translate MedTech CXM vision into a scalable engineering ecosystem connecting marketing, sales, pricing, contracting, customer service, and service and repair