Sales Engineer

• Support the PPNDA Sales team in selling Panasonic products and solutions using a consultative sales approach
• Communicate the technical aspects and benefits of Panasonic products and solutions
• Gather customer requirements and recommend Panasonic and third-party products and solutions
• Perform system design tasks
• Provide on-site engineering services, including product configuration, adjustment, integration, and commissioning
• Train the PPNDA sales team, integrators, and end customers
• Collaborate with engineering and Service team members to troubleshoot customer product and application issues
• Conduct technical pre-sales visits with customers, partners, and sales managers
• Perform product demonstrations and shoot-outs
• Create customer system designs and layouts for projector, display, and other solution installations
• Support sales events, trade shows, and seminars
• Maintain the standard operating procedure for engineering customer meetings
• Manage and resolve assigned product and solution performance and operation issues
• Conduct on-site and virtual operation and maintenance training
• Provide on-site paid installation support, equipment setup, and commissioning
• Own technical escalation for complex issues requiring end-to-end resolution
• Expand A/V and information technology knowledge through training and self-study
• Maintain expertise in Panasonic and third-party software and products
• Participate in mandatory Product and Service meetings with factory teams
• Gather Voice of the Customer information about customer preferences, competitors, and unmet needs
• Generate VOC reports for product managers, planning, and development teams in the U.S. and Japan
• Complete departmental tasks accurately and on time
• Train new staff and familiarize the group with emerging technology
• Perform additional tasks assigned by management

Explore Sales Engineer – AV Installation, Live Events at Panasonic. Review requirements and application details.