Sales Operations Manager

• Report to the Commercial Strategy & Transformation Director and work closely with Roundtrip sales leadership; functionally report to the Roundtrip Managing Director
• Own and continuously improve target-setting and quota allocation across regions and sales teams
• Monitor commercial performance and manage bonus calculations, quota achievement tracking, incentive calculations, tools, and coordination with HR and Payroll
• Own and maintain the sales process and playbook, converting it into practical stage checklists and quick guides
• Drive process adoption by working directly with sales representatives, applying stages, gates and qualification criteria in live deals
• Improve pipeline management through pipeline hygiene, conversion monitoring, portfolio growth analysis, and weekly pipeline review inputs
• Drive consistent adoption of prospecting and sales tools across markets
• Maintain CRM discipline by ensuring required fields are completed and records are current
• Support onboarding of new joiners on sales processes and tools
• Analyze salesforce efficiency and profitability through ROI and productivity models
• Build and maintain reports, dashboards and commercial performance analyses using HubSpot and BI tools
• Support Regional Directors and senior leadership with sales campaigns, strategic initiatives, business analysis, commercial insights and performance reporting
• Drive continuous improvement of sales processes and CRM stages, gates, fields and workflows
• Collaborate with the Commercial Strategy & Transformation team and use centralized analytical resources, dashboards, tools and frameworks

Explore Sales Operations Manager at Roundtrip. Review requirements and application details.