Scheduling Coordinator

• Schedule occupational health appointments and maintain accurate patient schedules.
• Send appointment reminders and follow up with patients to confirm attendance or complete scheduling needs.
• Track pending, missed, and rescheduled appointments and outstanding patient follow-ups.
• Coordinate appointment details with patients, supervisors, physicians, vendors, and internal team members.
• Collect and document information following physician appointments.
• Gather blood work, hearing and vision screening results, fit-to-work notes, and other occupational health records.
• Follow up with physician offices and vendors to obtain missing or incomplete documentation.
• Ensure patient records and occupational health documentation are complete, accurate, and properly updated.
• Update Excel spreadsheets and PrognoCis EMR.
• Support the transition of workflows and data from Excel to PrognoCis.
• Maintain administrative records, tracking sheets, and patient documentation.
• Learn client systems and identify opportunities to improve administrative workflows.
• Assist with reviewing billing information, co-payments, and supporting records.
• Identify billing or documentation discrepancies and coordinate corrections.
• Maintain accurate financial and administrative documentation.
• Communicate with supervisors, physicians, vendors, and patients regarding appointments, documentation, and outstanding requirements.
• Escalate unresolved scheduling, documentation, or administrative issues when needed.

Scheduling Coordinator jobs in Philippines

Medical Scheduling & Records Coordinator – Occupational Healthcare