Strategist

• Own a caseload of Single Event medical lien files from intake through final resolution
• Set negotiation strategy and settlement targets and determine when leadership review is needed
• Approve settlement terms within defined authority limits
• Analyze medical records, billing, insurance information, and plan language to identify lien-reduction opportunities
• Negotiate lien reductions with healthcare providers, insurers, and government payers, including disputes, appeals, and waiver or compromise requests
• Communicate directly with customers throughout intake and resolution, advising on lien strategy and settlement impact
• Maintain quality and accuracy throughout each file’s lifecycle
• Partner with Customer Success on customer relationships and regular touch-base calls
• Collaborate with Agency Management and medical review teams to apply and develop standards and workflows
• Test R&D initiatives and new approaches on live files and report results
• Delegate file steps to support team members and coordinate their work
• Design and refine workflows for medical lien types with Product and Development teams
• Pilot negotiation tactics, sequencing, and documentation standards
• Own and maintain lien-resolution playbooks
• Help establish productivity and capacity benchmarks
• Provide hands-on feedback on portal features and automated workflows
• Apply federal and state lien rules to complex file strategy
• Maintain documentation meeting internal standards and regulatory requirements
• Stay current on lien-resolution law, regulations, and industry practice and share relevant changes

Explore Lien Resolution Strategist at ZipLiens. Review requirements and application details.