Supervisor

• Lead and manage the customer service and procurement teams for the site
• Define and monitor team KPIs and targets
• Support implementation of supply-chain improvement tools and methods, including Pull flow, Kanban, EDI, and Milk run, with APU, Logistics, Purchasing, and VPS
• Coordinate and manage site SIOP and MPS processes
• Lead monthly SIOP and weekly MPS meetings
• Identify internal and external bottlenecks and drive continuous process improvement
• Ensure SIOP/MPS realism, consistency, procedural compliance, and site-load management
• Coordinate actions with customers and critical resources such as suppliers and production lines to resolve bottlenecks
• Optimize resources and inventory to achieve site production objectives
• Track MPS realization and propose corrective actions based on component availability
• Define inbound and outbound transportation plans with the External Flow Analyst
• Manage customer product demand and site load
• Coordinate customer logistics to issue sales forecasts, analyze demand variations, propose actions, and negotiate changes with customers
• Update and analyze customer service rates
• Manage cooperation and logistics issues with external logistics platforms
• Ensure customer-demand data is entered into SAP for SIOP and MPS
• Monitor delivery performance, daily shipments, and production priorities with APU, taking corrective action as needed
• Manage returnable-container availability with customers
• Measure customer and supplier service rates and propose service-level improvement plans
• Manage and coordinate procurement to achieve required MPS service rates and inventory levels
• Lead stock-reduction actions and monitor inventory targets
• Lead Logistics/Purchasing meetings and follow up action plans
• Propose supplier logistics protocols with the External Flow Analyst and Purchasing
• Coordinate component inventory management against inventory targets

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