Team Leader

• Lead, motivate, and support a team of systems and network specialists
• Organize and prioritize support, operations, maintenance, and project activities
• Oversee the administration and operational maintenance of systems, servers, and networks
• Ensure the availability, performance, and security of IT infrastructure
• Coordinate the resolution of complex incidents and contribute to root-cause analysis
• Lead or contribute to infrastructure enhancement, deployment, and renewal projects
• Monitor requests, changes, and operations in accordance with procedures and service commitments
• Coordinate service provider interventions and monitor the quality of their deliverables
• Define and track activity, availability, and service quality metrics
• Ensure that environments, configurations, and operating procedures are properly documented
• Identify the team’s training needs and contribute to skills development
• Propose improvements to enhance the reliability, security, and efficiency of infrastructure
• Collaborate with internal teams, business units, and service providers
• Comply with service commitments, procedures, and security requirements

Explore Team Leader – Systems and Networks at Darest. Review requirements and application details.