Technical Account Manager

• Adapt existing training materials to local market needs
• Plan, prepare, and deliver technical training programs and workshops
• Train technical service teams, sales staff, customers, and sales partners
• Provide technical consulting and support on request and on a regular basis
• Support service quality and warranty-related activities
• Produce local technical content and online training materials
• Deliver remote customer support and conduct field visits
• Support fairs, events, and local cross-functional initiatives
• Contribute to the development of training tools, materials, and equipment
• Improve training programs based on participant feedback
• Support technical assistance activities and local warranty claim analysis
• Coordinate quality assurance and complaint management
• Analyze customer complaints to identify training needs

Technical Account Manager jobs in Croatia

Technical Services Manager