Technical Account Manager

• Act as the primary commercial and technical point of contact for strategic OTT customers in the Middle East
• Serve as primary technical advisor and internal Bitmovin advocate for assigned Media & Entertainment OTT customers and key regional accounts
• Engage engineers through C-level executives, working with APIs and integrations while articulating business impact and ROI
• Drive product adoption and successful onboarding of cloud streaming services
• Identify and execute upsell, cross-sell, expansion, and new customer opportunities
• Lead or support integration projects aligned with customer workflows
• Troubleshoot streaming workflows, encoding pipelines, and delivery performance issues
• Advise on OTT architectures including live streaming, VOD, CDN integration, DRM, analytics, and API-based automation
• Collaborate with Product, Support, and Global Partner teams to resolve issues and increase customer value
• Work with global and local partners to maximize customer success and regional growth
• Monitor customer health metrics and proactively mitigate retention and revenue risks
• Advocate customer needs internally and influence product roadmap and feature prioritization
• Own the regional book of business within Bitmovin’s global GTM and partner framework

Explore Customer Technical Account Manager – OTT Cloud Streaming at Bitmovin. Review requirements and application details.