Technical Account Manager

• Serve as a trusted advisor and subject matter expert on Lightwell
• Collaborate with engineering and product teams to resolve technical issues
• Interface between Lightwell customers and engineering teams
• Accelerate software development lifecycles and OS patching with Red Hat Consulting
• Mentor customer teams on security best practices
• Contribute to the Red Hat knowledge base
• Build solution patterns
• Liaise with Red Hat Product Security, partners, and customer security and operations teams on security paradigms
• Facilitate customer use of the Lightwell clearinghouse for triage, patching, and backporting
• Provide best practices for consuming Lightwell-remediated libraries within customer software development lifecycles alongside Red Hat Consulting
• Develop customer engagement plans and maintain environment documentation
• Respond to support requests
• Partner with engineering, product management, and support teams to debug and resolve technical issues
• Develop solution patterns to guide platform adoption and ensure long-term enterprise success

Explore Security Technical Account Manager – Middleware at Red Hat. Review requirements and application details.