Technical Trainer

• Conduct technical training sessions at customer regional and national sales meetings and trade shows
• Attend ride-alongs with customer commercial sales managers to promote and educate customers on brake pads
• Present technical information on brake pads to technical and non-technical audiences of 20–100 people
• Educate participants and answer questions about brake friction material, customer brake pad line differentiation, manufacturing, quality, and testing
• Troubleshoot customer issues relating to brake pad fit and/or function during customer visits
• Become familiar with customer commercial sales programs and promotions
• Build ongoing relationships with customers
• Coordinate training sessions and schedules with the customer training manager
• Attend yearly internal company training with corporate, R&D, and company factories
• Issue timely weekly reports on customer visits
• Participate in weekly team conference calls
• Responsible for the Gulf Coast Territory, including Alabama, Mississippi, Louisiana, Arkansas, and Tennessee