Technical Writer

• Develop, write, and edit technical documentation, including API docs, developer guides, reference documentation, and release notes
• Collaborate with product managers, engineers, and other documentation writers to gather information and ensure documentation accuracy and completeness
• Conduct research by interacting with subject matter experts, analyzing product specifications, and testing software
• Test documentation content to validate accuracy
• Use Command Line Interface (CLI) tools to test and document software features
• Manage and maintain existing documentation through updates, revisions, and deprecation of outdated content
• Implement and improve documentation processes and standards, including document management and Git version control
• Review documentation for technical accuracy and adherence to guidelines
• Contribute to project planning and management for documentation deliverables
• Participate in product management discussions to align documentation with product strategy
• Own documentation strategy for a specific product area, prioritizing content based on adoption, support burden, unmet use cases, user behavior, support tickets, and adoption data
• Partner with product and field teams to identify documentation gaps and propose content investments
• Work on Kong's API and AI connectivity platform, which helps organizations secure, manage, accelerate, govern, and monetize API and AI traffic

Explore Senior Technical Writer at Kong Inc.. Review requirements and application details.