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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in content moderation and Trust & Safety practices, with a strong ability to review and label sensitive material while applying policy consistently. Possesses clear written communication skills and sound judgment in handling ambiguous cases.
Highest-signal resume keywords
Content Moderation ExperienceTrust & Safety ExpertiseClear Written CommunicationSound JudgmentFixed Evening Schedule Commitment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content ReviewLabeling ContentPolicy ApplicationQuality Review ParticipationEscalation Procedures
Soft Skills
Attention to DetailTeam CollaborationConsistencyAdaptability
Industry Keywords
Violent Content ReviewCredible ThreatsViolent Extremist MaterialInvestigative ContextBackground Check Compliance
About the role
Key responsibilities & impact- Review and label content, and flag imminent-risk cases for escalation
- Apply policy consistently and document decisions clearly
- Bring edge cases to the senior specialist on weekdays or the client’s designated contact on weekends
- Participate in quality reviews and calibration, and apply feedback
- Hand off clearly to the next shift
- Work as part of a small crew so content is never reviewed alone
- Work the fixed evening schedule of 4:00 PM–12:00 AM ET, five days per week, Sunday–Thursday or Tuesday–Saturday
Requirements
What you’ll need- 2+ years reviewing violent content, credible threats, or violent extremist material in a Trust & Safety, content moderation, or investigative context
- Comfortable reviewing distressing material on a regular basis
- Sound judgment and consistency, including on ambiguous cases
- Clear, concise written communication
- Able to commit to a fixed evening schedule that includes one weekend day
- Must be a U.S. person (U.S. citizen, lawful permanent resident, or other protected individual) based in the United States
- Must be able to pass a background check
- Reliable internet and a quiet, private workspace suitable for reviewing sensitive content
Benefits
Comp & perks- Dedicated mental health support
- Wellness resources
- Generous PTO
- 401(k) plan
