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10a Labs

Principal Imminent Risk – Law Enforcement Specialist

10a Labs

. Lead a 24/7 team of Senior and Junior Specialists while remaining hands-on .

Posted 10/31/2026full-timeRemote • United StatesLead💰 $150,000 - $170,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing a 24/7 operations team, with expertise in crisis intervention, threat assessment, and handling sensitive content. Proven ability to build schedules, conduct training, and maintain effective communication with stakeholders.

Highest-signal resume keywords
Team LeadershipCrisis Intervention TrainingShift Scheduling ManagementInvestigative ExperienceClear Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Crisis InterventionThreat AssessmentViolent Crime TrainingInvestigative ExperienceContent ReviewPerformance ManagementSchedule BuildingQA ReviewEscalation HandlingAmbiguous Case Judgment
Soft Skills
Clear CommunicationJudgmentFlexibilityTeam SupportConflict Resolution
Industry Keywords
Law EnforcementViolent ContentHigh-Stakes Cases24/7 OperationsTeam WellbeingBackground CheckU.S. Person Requirement

About the role

Key responsibilities & impact
  • Lead a 24/7 team of Senior and Junior Specialists while remaining hands-on
  • Own day-to-day operations across day, evening, and overnight shifts
  • Review and label content, handle edge cases and escalations, and flag imminent-risk cases according to client guidance
  • Build and maintain shift schedules, including PTO, sick coverage, and weekend on-call rotations
  • Run final interviews, onboard and train new hires, and establish team processes
  • Run calibration sessions, review QA results, and address performance issues
  • Maintain touchpoints with evening and overnight teams, including outside normal hours when needed
  • Serve as 10a Labs' and the client's main point of contact
  • Support team wellbeing and the Program Manager in building a healthy, sustainable work environment

Requirements

What you’ll need
  • At least 4 years in law enforcement or related work
  • Training in at least one relevant area: crisis intervention, threat assessment, or violent crime
  • Investigative experience with violent content, credible threats, or violent extremist material
  • Experience supervising shifts or teams
  • Experience building and managing schedules for shift work (multi-shift or 24/7 operations)
  • Comfortable reviewing distressing material on a regular basis
  • Strong judgment on ambiguous, high-stakes cases
  • Clear, confident communication with the Program Manager, team members, and client stakeholders
  • Flexible and comfortable with ambiguity while standing up a new team, including working outside normal hours when needed
  • Must be a U.S. person (U.S. citizen, lawful permanent resident, or other protected individual) based in the United States
  • Must be able to pass a background check
  • Reliable internet and a quiet, private workspace suitable for reviewing sensitive content

Benefits

Comp & perks
  • Dedicated mental health support
  • Wellness resources
  • Generous PTO
  • 401(k) plan